Mapautoteile offers the following warranty terms to ensure the quality of the spare parts we provide and give assurance to our valued customers.
1. Warranty Period
The warranty period for the spare parts you purchase is valid from the invoice date, according to the warranty period set by the manufacturers.
2. Warranty Coverage
The warranty covers manufacturing defects and material faults. The following situations are covered under warranty:
• Product failure under normal usage conditions.
• Issues with product installation or use.
3. Situations Not Covered by Warranty
The following situations are not covered by the warranty:
• Incorrect installation or misuse of the product.
• Damage to the product caused by external factors (impact, water, fire, etc.).
• Modifications to the product or any changes that deviate from its original design.
• Non-compliance with the user manual.
4. Warranty Request
To request a warranty claim, please follow these steps:
• Fill out the warranty claim form and send it to atillaotomotivv@gmail.com.
• Send the product, along with the invoice and warranty document, to the specified address.
5. Evaluation Process
The returned product will be inspected by us, and it will be determined whether the warranty claim is valid. If it meets the warranty conditions, the product will be repaired or replaced with a new one.
6. Products Covered by Warranty
The warranty is valid only for spare parts purchased from Mapautoteile and specified on the invoice.
7. Contact
If you have any questions regarding the warranty conditions, please contact us:
• Email: [atillaotomotivv@gmail.com]
• Phone: [+905073769883]
We guarantee the quality of our spare parts to ensure customer satisfaction. We are always here to assist you with any inquiries.